The Binary Choice Myth
False dichotomy Binary choices Black-and-white thinking Polarization The either/or fallacy [...]
Narcissus and Self-Reflection
What is Narcissism? The chances are very good that you've [...]
Skillset for Likeable Leadership
There comes a point in every career (or the point [...]
The Case Against Ethics in Business
Ethical standards & practices create long-term value. They create relationships of trust, including employees who don't burn out and who work hard because they believe in the company. Ethical standards are attractive, in the basic sense of the word.
The Ultimate Goal
The goal (the only one that makes sense) is to be happy.
Sustainable Change
When a small group makes decisions for a big group, it doesn't stick very well. If you want sustainable change, you need participation.
An Essential Role of Leadership
An essential role of leadership is to encourage conversations and [...]
People Hate to Lose (more than they love to win)
People will dislike you more for being unfair than they would like you for being fair. They'll also talk about it more.
Are the Changes You Want Stalling?
Your organization is perfectly designed to give you the results [...]
My Doctoral Research
Here's what I learned during my doctoral study of salespeople who sell more than 240 cars per year.